Shipping Policy
Katansi.com is committed to deliver your order with good packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
Shipping within India takes roughly 3-5 working days. International shipping takes around 5-20 working days depending on the location. In Rare cases, there might be unforeseen delays for reasons beyond our control. We will keep you updated accordingly.
Shipping & Handling Charges:
Domestic Order: We provide free shipping within India.
International Order: In case of order which is to be shipped outside India customer has to bear the shipping & handling charges plus any duty as applicable at the destination.
Custom Clearance: All shipments of apparel exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: “Please do not accept if the package is received in Open/ Tampered condition”. You will find the package sealed with a label saying “Opened for Customs”.
Shipping Partner: Our domestic logistic partner is Blue Dart, Delhivery, Ecom Express & UPS.
NOTE: In case of International order, the customer has to pay the shipping charges at the time of placing the order. Also, custom duty & taxes levied by destination country has to be borne by the customer and needs to be paid to the logistic partner at the time of delivery. Please note that all consignments are on Delivery Duty Unpaid (DDU) basis.
Still queries, contact us at:
- if you have any questions about delivery, contact us via +91 7096321094 or care@katansi.com.
